top of page

Privacy Policy

A legal disclaimer

At Ethereal Conscious Agency ("we", "our", "us"), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the UAE's Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) and the EU's General Data Protection Regulation (GDPR).

​

1. Information We Collect

We collect the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, company name, and job title.

  • Project-Related Information: Details provided during consultations, proposals, and project execution.

  • Usage Data: Information about how you access and use our website, including IP address, browser type, and browsing activity.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and manage our marketing, PR, and branding services.

  • To communicate with you regarding projects, updates, and promotional offers.

  • To improve our website and services based on user feedback and analytics.

  • To comply with legal obligations and resolve disputes.

3. Legal Basis for Processing

Under the PDPL and GDPR, we process your personal data based on the following legal grounds:

  • Consent: You have given explicit consent for us to process your data for specific purposes.

  • Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party.

  • Legal Obligation: Processing is required to comply with legal obligations.

  • Legitimate Interests: Processing is necessary for our legitimate interests, provided these interests are not overridden by your rights and freedoms.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

5. Data Sharing and Transfers

We do not sell, rent, or trade your personal data. However, we may share your information with:

  • Service Providers: Trusted third-party vendors who assist in delivering our services, subject to confidentiality agreements.

  • Legal Authorities: When required by law or to protect our rights and safety.

If your data is transferred outside the UAE or the EU, we ensure that appropriate safeguards are in place to protect your information, such as standard contractual clauses or adequacy decisions.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request correction of any inaccuracies in your data.

  • Deletion: Request deletion of your personal data, subject to certain conditions.

  • Restriction: Request the restriction of processing your data under specific circumstances.

  • Portability: Request the transfer of your data to another service provider.

  • Objection: Object to the processing of your data for certain purposes.

To exercise these rights, please contact us at [Insert Contact Information].

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with the "Last Updated" date. We encourage you to review this policy regularly.

​

bottom of page